Table reservations
A single reservation list instead of phone, notebook, and messages
OrderNow's reservation system collects all booking requests in one place and shows your staff real-time table availability. Guests book online 24/7, and your team doesn't have to piece together the floor plan from missed calls, notepad scribbles, and social media DMs.
Table booking
Time slot → table → status
Selects date, time, and guest count
The booking is placed online via phone or desktop, without needing app downloads or waiting on hold.
Verifies availability rules
The system checks table capacities, opening hours, and booking limits configured by the restaurant.
Shows booking to the host
The team sees the new request or confirmed reservation immediately in their main calendar dashboard.
Manages reservation status
The status is updated as pending, confirmed, seated, canceled, or complete, keeping everyone in sync.
In short
What this feature changes in daily work
What it does
unified reservation calendar
A restaurant table reservation system that pools online bookings in a single calendar and displays live table availability to the host.
Who it helps
full-service restaurants with host stands and table service
A booking system delivers the most value where table layout, time slots, and guest counts actively impact floor operations.
Works with
Server Panel, Work Schedule, Reports and Analytics
Bookings set the stage for table service, staff schedules, guest feedback, and repeat customer campaigns.
Before / after
Before and After: Phone & Notebook vs. Central Calendar
Phones, notebooks, email, and social media create multiple versions of the truth. During a weekend rush, a single recording error can easily lead to double-booked tables.
Process
How a reservation flows from guest to table
A booking system doesn't run the floor on its own, but it provides a shared calendar, clear statuses, and automated availability rules.
Selects date, time, and guest count
The booking is placed online via phone or desktop, without needing app downloads or waiting on hold.
Verifies availability rules
The system checks table capacities, opening hours, and booking limits configured by the restaurant.
Shows booking to the host
The team sees the new request or confirmed reservation immediately in their main calendar dashboard.
Manages reservation status
The status is updated as pending, confirmed, seated, canceled, or complete, keeping everyone in sync.
Receives automated confirmation
Instant notifications and easy cancellation links reduce manual follow-up calls and lower no-show rates.
Monitors floor occupancy
Managers can optimize staff scheduling and table prep, especially for busy weekends or multi-zone patios.
Fit
Where online reservations help the most
A booking system delivers the most value where table layout, time slots, and guest counts actively impact floor operations.
Where online reservations help the most
A booking system delivers the most value where table layout, time slots, and guest counts actively impact floor operations.
- full-service restaurants with host stands and table service
- busy weekend spots and venues receiving high volumes of phone inquiries
- restaurants with patios, private dining rooms, or multiple seating areas
- venues collecting bookings from websites, Google, and social pages
When a booking system is not a priority
If you rarely accept reservations, focus on order processing or tableside flow first.
- venues operating on a first-come, first-served basis only
- fast-casual spots with counter service and high guest turnover
- walk-in only bars, taprooms, or cafes
- very small spots where table bookings are rare and easily managed
What to measure
What to measure after implementation
A system won't cure no-shows on its own. Track if a single calendar reduces errors and gives your manager better floor control.
Online booking volume
Measure how many reservations are placed automatically without phone calls or manual entry.
Cancellations & no-shows
Track no-shows and cancellations separately to identify patterns and adjust booking limits.
After-hours bookings
See if online booking captures demand late at night when the restaurant phone is unanswered.
Floor occupancy
Analyze seating density, peak times, and zones to schedule floor staff more efficiently.
Double-booking errors
Check if working off one digital list reduces table assignment conflicts.
OrderNow ecosystem
How reservations connect with service and feedback
Bookings set the stage for table service, staff schedules, guest feedback, and repeat customer campaigns.
Server Panel
Servers connect reserved tables with active orders and guest preferences.
Reports and Analytics
Compare booking counts, occupancy peaks, cancellations, and no-shows over time.
Coupons and Discounts
Offer off-peak incentives to fill tables during slower weekdays.
Current feature
Table reservation system
Flow in the system: Time slot → table → status
FAQ
FAQ before implementing reservations
Demo without overpromises
See if a single calendar fits your floor layout
On our call, we'll walk through hours, tables, live statuses, notifications, and cancellation setups to see if online reservations match your venue.