Kitchen Display System
A shared kitchen queue with clear order details
Show incoming orders in one KDS queue, keep modifiers and notes with each item and update preparation statuses as the team works.
- Shared order queue
- Modifiers and notes
- Preparation statuses
- Waiting-time counters
- Orders from enabled OrderNow channels
Product interface
Kitchen Display System in the OrderNow interface
See the product screens used to configure and operate this feature.
Kitchen Display System workspace
The main view used to configure or handle this part of the operation.
Connected OrderNow view
A related product view showing how information is used by the team.
Capabilities
What Kitchen Display System covers
These capabilities reflect the current, verified product scope.
Shared queue
Show supported incoming orders in one kitchen view.
Order details
Keep item variants, extras and notes with the order.
Preparation statuses
Move orders through the configured preparation stages.
Waiting-time counter
See how long an order has been in the queue.
Order source
Identify the supported OrderNow channel linked to an order.
Completed orders
Move finished work out of the active queue.
Workflow
How Kitchen Display System works
A four-step view of the feature from configuration to day-to-day use.
Configure the feature
Configure the KDS view used by the venue.
Provide the required information
An order is entered through an enabled OrderNow channel.
Keep the workflow together
OrderNow shows its items, choices and notes in the shared queue.
Complete the task
The kitchen updates the status and marks the order ready.
Plans and availability
Availability by plan
This feature is available in the START, PRO, ENTERPRISE plans. Check the pricing page for the current scope of each plan.
Technical details
Requirements and operating details
Specific technical and process information about how the module works.
Requirements
- A supported device with an internet connection.
- Enabled OrderNow order channels configured for the venue.
Current scope and limitations
- The V3 scope describes one shared queue and does not promise separate routing to dedicated preparation stations.
OrderNow ecosystem
Connected OrderNow features
This feature works with the following parts of the OrderNow platform.
FAQ
Questions about Kitchen Display System
Give the kitchen one clear order queue
See orders, choices, notes and preparation statuses in the OrderNow KDS.