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What is OrderNow?

Hybrid restaurant operations, not a promise to replace everything at once.

OrderNow brings QR menu, KDS and direct ordering into one operating layer that can be rolled out step by step.

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OrderNow is the operating layer between the floor, the kitchen and the direct channel.

It is not positioned as an all-in-one replacement for every system from day one. The product works best when the venue wants to improve service, kitchen flow and direct ordering first, then unlock additional modules in the next stage.

What is inside the product

The exact scope depends on the plan, but the operating logic stays the same: one source of truth for service, kitchen and selected direct-ordering workflows.

QR menu and table ordering

Guests browse the menu on their phone and place orders without waiting for printed cards or service bottlenecks.

Kitchen Display System

Orders reach the kitchen instantly and in a clean digital format, which reduces paper chaos and missed tickets.

Direct ordering channel

Venues can build their own direct ordering flow instead of relying only on marketplaces.

Own delivery operations

Pro and Enterprise can manage delivery zones, couriers and the full direct delivery workflow.

Retention modules

Loyalty, coupons and repeat-order incentives are unlocked when the plan and rollout scope support them.

Operational growth layer

Reports, upsell logic and selected growth modules help the team improve margin and repeat usage.

When it fits best

  • You already have a fiscal setup, but service and kitchen flow are too slow.
  • You want to launch direct ordering before replacing the whole stack.
  • You need to roll out QR, KDS and revenue modules in stages.

When it should not be oversold

  • When the venue expects a full all-in-one replacement on day one.
  • When online payments, reservations or marketplace integrations are treated as already-standard scope without rollout confirmation.
  • When the team is not ready to activate more than the core operational flow yet.

How the package logic works

Start

QR, service flow and KDS for a single venue that needs a stable operational core first.

Pro

Direct ordering, delivery management and retention modules for the main commercial rollout.

Enterprise

Multi-location scope, rollout governance and support for chains or custom operations.

Want to see how this maps to your venue?

We will show you which part should go live first: QR, KDS, direct ordering, delivery, loyalty or inventory.

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