Security in the context of restaurant operations
Security for a restaurant system is not an abstract checklist. It decides whether orders, guest data and reporting stay available during the busiest hours, when the venue has no room for downtime.
Below you can see the infrastructure, encryption and data-handling assumptions that protect daily operations, not just the marketing layer.
Cloud Infrastructure
No dusty servers in the basement. The entire OrderNow ecosystem runs on global infrastructure provided by Vercel Edge Network and Amazon Web Services (AWS).
- High Availability (99.99% SLA)
- Automatic Backups (Point-in-Time Recovery)
- Global CDN (Content Delivery Network)
- DDoS Protection
Encryption & Transmission
Every byte of data transferred between your POS tablet and our servers is fully encrypted.
- TLS 1.3 (Transport Layer Security)The latest standard for secure data transmission. Your orders are private and secure.
- AES-256 (Data at Rest)Database encryption at rest. Your data remains unreadable to unauthorized parties.
GDPR Compliance
As a data processor, we take your privacy seriously.
OrderNow processes data in strict accordance with Regulation (EU) 2016/679 (GDPR).
- Right to be forgotten: One-click data deletion.
- Data Processing Agreement: Standard DPA available.
- Data Location: All data processed within the EEA.
Data Integrity
Your sales data is sacred. ACID compliance means zero lost orders.
Sales Data Security
Consistent reporting. Every transaction is archived, protecting you against local hardware failures.